Reset your account access

Submit your email and ID details for admin review. Your password changes only after approval.

  • Verify with registered email & ID card
  • Upload a clear photo of your ID card
  • Admin approval within 12–24 hours

Forgot password

Request a password reset — admin will verify your identity (12–24 hour review)

Enter a secure password

Password must include:

  • At least 8 characters
  • One uppercase letter (A–Z)
  • One lowercase letter (a–z)
  • One number (0–9)
  • One special character (!@#$…)
  • Passwords match

After you submit, an admin will review your request within 12 to 24 hours. Your new password is applied only after approval. For serious or urgent issues, email jamesjacksonmit58@gmail.com or use support below.